
Web Site Address: http://www.turkishairlines.com
Turkish Airlines General Management
Address: Ataturk Airport, Yesilkoy 34830 Istanbul Turkey
Phone: +90 212 663 63 00
Fax: +90 212 663 47 44
E-mail: customer@thy.com
24 Hour Reservation: +90 212 444 0 849
Air travel should be the most comfortable way to travel and the aim at Turkish Airlines is to give you, our customers, a wonderful experience to remember every time you fly. To enable us to provide you with the best possible service, you are kindly requested to be informed of our regulations and service policies as summarized below. Please be assured that all these regulations and policies have been devised to protect your safety and ensure you a perfect flight.
Check-in time is one hour prior to scheduled departure time of domestic flights and two hours prior to scheduled departure time of international flights. Check-in will be closed 20 minutes prior to scheduled departure time of domestic flights and 35 minutes prior to scheduled departure time of international flights.
If your stay is more than 72 hours at a stop- over point, be sure to have your next flight reservation confirmed. Otherwise your reservation can be automatically cancelled.
Separate check-in counters
Priority on seat selection
Business Class Lounge providing phone, fax, TV, music, unlimited catering, local and international publications
Business Class passengers are invited to board the aircraft after all economy class passengers are settled.
Special Baggage Tags and separate/special baggage loading, 30 kg baggage allowance (two pieces of baggage for long haul flights)
E@sy Check-in Service (internet and fax check-in only available in Istanbul)
Baggage Wrapping Facilities
Catering Services (International Flights)
Eyes, ears, nose, lips, fingers; our skillful natural responses bring us sensations, moment by precious moment. Feelings can change us; alter our state of mind.
Our passengers feelings mean everything. Whether you travel a short distance or a very long distance, we have pleasant surprises waiting just for you.
Hot towels will be served for your relaxation.
Enjoy yourself with a wide selection of newspapers while our cabin crew are busy preparing a drink of your choice, alcoholic or soft.
For the main course you can look forward to one or two choices of "International Cuisine" exclusively prepared for Turkish Airlines#8230; Special taste sensations like multi-coloured Mediterranean salad, delicious French food, Viennese schnitzel, Italian pasta dishes. Are you on a diet or would you like to have one of our "Special Meals" Please click for more details.
Experience also our delightful selection of red and white wines, all carefully selected for your enjoyment by our Masters of Wine. We did not forget the dessert and coffee lovers by serving them our world famous deserts and our gourmet tea and coffee range.
Any time in-between meals please feel free to choose from our wide variety of snacks and light refreshments and from a selection of savoury sandwiches and cakes... For the comfort of our passengers, our amenity kits including socks, toothbrush, eyeshades, etc. are available. While lying down to take a little rest you can enjoy yourself by listening to the radio and watching the latest movies#8230;
We know you want comfort as our passengers, an experience you will remember, one which builds loyalty. We have already presented you with new culinary trends, designing unique products coupled with innovative services, evolving ideas in partnership with you to meet customer demands and make new alliances. Please try and test our service, our aim is to have you come back to us time and time again because you know that Turkish Airlines delivers what it promises - comfort and first class service.
Children between the ages of 7 and 12 can fly on Turkish Airlines flights without being accompanied.
For children traveling alone a permission is required from their parents or guardians.
Cats, dogs and birds that have valid health and vaccination certificate / entry permission for the country of destination can be carried in the cabin in a private cage. Animals not mentioned above will be transported in the cargo department.
For carriage of such animals in the cabin, reservation is required.
These animals are accepted in special pet carriers sized 45x35x23 cm and the passengers are expected to provide the carriers themselves. The total weight of the animal and the carrier must not exceed 6 kg.
Live animals are not carried in the cabin on flights to United Kingdom, Saudi Arabia, South Africa, etc. because of health regulations.
Dogs assisting blind and deaf passengers can be carried free of charge in the cabin without any cage (except for United Kingdom).
There must be a tag on the cage identifying both the passenger and the animal.
Flight Information. How you can come
Direct flights available to Larnaca, Paphos, from all over UK airports and via Turkey to Ercan airport Stansted, Manchester, Birmingham, Heathrow and Gatwick airports.